Privacy Policy

This privacy policy explains how we use any personal information we collect about you when you use the triskelmarine.co.uk website which is served by Triskel Marine Ltd.

The legal bases upon which Triskel Marine Ltd collects and processes data are Consent, Contract and Legitimate Interests as set out in the General Data Protection Regulation.

What information do we collect about you?

We collect information about you when you voluntarily submit an enquiry email to us or place an order for products or services. Website usage is also collected using cookies (see more information below).

How we will use the information about you

We will collect and hold information about you to respond to your enquiry, process your order and manage your account under the legal basis of Consent and Contract.

As part of fulfilling a service or order, we may pass your details to, and use information from credit reference agencies and fraud prevention agencies. We may also pass relevant customer information to couriers or companies where goods are ordered and sent to the customer direct in order to fulfil our service to you under the legal basis of Contract.

We may contact customers from time to time in relation to a service or product to obtain information and/or feedback in relation to that service/product to assess how we performed and help us make improvements in our service or rectify issues under the legal basis of Legitimate Interests.

Data Security

Triskel Marine Ltd will not share your information for marketing purposes outside of the Company or for any other purpose unless required to do so by law.

Data will be retained for a period of time that would reasonably be expected in order to conduct business with a customer or as is required by statute.

Data held electronically by Triskel Marine Ltd is protected by appropriate firewall and antivirus measures and backed up regularly. Hard copy data is used and held securely on site, stored in suitable storage locations and are securely destroyed when they are no longer required.

The use of cookies on this website

Cookies are test files placed on your computer to collect standard internet log information and visitor behaviour information that most websites use. This website and its operators are committed to providing the best user experience and to do this, cookies collect data to gauge how you use and find the website. These cookies do not collect or hold any personal data and the information gleaned is anonymous.

How do I opt out of this?

You can set your browser not to accept cookies, usually under the tools menu, and turn off the option to install cookies on your computer. This will turn off the right for a browser to install cookies on your computer from ALL websites and some websites may not function properly. You can change this and allow the use of the cookies after you have set the option to no. Visit www.aboutcookies.org or www.allaboutcookies.org for a more detailed explanation.

Social Media

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

Access to your information and correction

We take our privacy policy very seriously and you have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information please email enquiries@triskelmarine.co.uk or write to us at the following address:

Unit 1 Hayle Renewables Business Park, North Quay, Hayle TR27 4DD.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is incorrect. Cookie usage is part of this policy. If you have any questions on how we use cookies then please contact us.

Changes to or privacy policy

We keep our privacy policy under regular review and will place any updates on this web page. This privacy policy was last updated on 18 May 2018.